CBAP ANSWERS REAL QUESTIONS, COMPOSITE TEST CBAP PRICE

CBAP Answers Real Questions, Composite Test CBAP Price

CBAP Answers Real Questions, Composite Test CBAP Price

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IIBA Cetified business analysis professional (CBAP) appliaction Sample Questions (Q250-Q255):

NEW QUESTION # 250
You are creating the solution scope for a proposed solution in your organization. You need to understand the scope of work that needs to be completed. You elect to identify the solution scope and then break the solution scope into smaller work products or deliverables. What technique are you using in this instance?

  • A. Vision statement creation
  • B. Functional decomposition
  • C. Interface analysis
  • D. Scope modeling

Answer: B

Explanation:
Section: Volume A
Explanation/Reference:


NEW QUESTION # 251
A very large insurer of General Liability and Property Damage insurance has an upward trend of increased claims over the past 5 years.
The Risk Control Area for that company has just completed a 12 month Pilot of a new improved Risk Control Site.
The purpose of the site is to help their customers manage their exposures and ideally prevent them from having claims. There were 100 customers that were part of the Pilot that represented 25 different industries.
The business goals were to increase use of the site and provide tools to help customer awareness of their exposures, so that they may reduce existing exposures and ultimately reduce claims.
The sites Features were as follows:
* Improvements to the search engine to all customers to search for articles, tools and services on the site.
* A checklist function that allow customer to create their own unique Checklists or utilize a sample provided by ABC company to use daily, weekly etc for an area of their facility.
* A promotion feature - where Risk preventing Articles, and tools on the site are marketed toward a customer.
* A profile section allowing for Customer Name, Address and contact Phone number.
After the 12 months pilot, the business sponsor received an assessment of what was working and what was not. The Assessment of the pilot revealed overall site activity had significantly increased, however only 5% of the time the promotions were viewed. And the most shocking was that total claims increased by nearly 20% for these 100 customers during the pilot period. The business sponsor was perplexed as he had an expectation of reduced claims and at least for 30% viewing of promotions since the project team had spend a lot of careful time and effort on this feature. A BA was assigned to do further analysis regarding the low use of the promotions and why claims were not being reduced.
Regarding the use of promotion the BA looked into other similar companies to see what they did differently to get their customer to look at their promotions. The BA found that similar companies had promotions that targeted the industry the customer was in so it was more relevant to them and they were more interested to view the promotion. In addition the BA sent out survey to all 100 pilot customers asking probing questions about what they thought of the site and if they felt it had decreased their exposure to risk sufficiently. The Survey responses came back with raving positive comments and providing examples of how the site had been helping in the reduction of claims from the customer's perspective. In addition the survey also revealed insight that the customers found the promotion often irrelevant to their industry.
The BA asked for a dump of all documentation of the 100 claims that were filed over the 12 month pilot period.
The BA found the nearly 90% of the claim field were all in one region of the country and were all for property damage related to several severe winter storms in the region and the claims were nearly all unavoidable by the customers. The BA brought all this analysis back to the business sponsor and made the recommendation to the business sponsor to require the customer to select 1 of 25 industries in their profile. This would in turn allow for the ability to show industry specific promotions and promote search results relative to a customer's industry to be stored at the top giving the customer a more personalized experience.
What technique led the BA to the source of the increase in claims?

  • A. Document analysis
  • B. Decision modelling
  • C. Data mining
  • D. Survey

Answer: A


NEW QUESTION # 252
A business analyst (BA) is compiling a communication plan by reviewing stakeholders and identifying the needs of the stakeholders. The BA organizes the stakeholders based on their needs and decides that all communication Mil be handled through e-mail so that information can be disseminated quickly and easily while maintaining a record. What has the BA missed in the stakeholder analysts?

  • A. Preferences
  • B. Retention
  • C. Business objectives
  • D. Presentation materials

Answer: A

Explanation:
Explanation
A communication plan should consider the preferences of the stakeholders, such as how they like to receive information, how often, and in what format. E-mail may not be the best choice for all stakeholders, especially if they prefer face-to-face meetings, phone calls, or other methods of communication. The BA should also consider the impact, urgency, and confidentiality of the information when choosing the communication channel. The business objectives, retention, and presentation materials are not directly related to the stakeholder analysis, but rather to the communication requirements and strategy. References:
CBAP Handbook, page 6, section 2.4.4
[BABOK Guide], page 417, section 10.3.2.3


NEW QUESTION # 253
You are the business analyst for your organization. Management has asked you to create a plan that will define the proposed structure and schedule for communicating the business analysis activities to the appropriate stakeholders. What plan does management want you to create?

  • A. Business Analysis Plan
  • B. Communications management plan
  • C. Business Analysis Communications Plan
  • D. Stakeholder Management Plan

Answer: C

Explanation:
Explanation/Reference:
Explanation:


NEW QUESTION # 254
A floral company wants to gather information about each of its 30 international facilities to determine whether employees are satisfied with their jobs.
Which of the following elicitation techniques should the business analyst (BA) use?

  • A. Survey
  • B. Concept modelling
  • C. Decision analysis
  • D. Observation

Answer: A

Explanation:
A survey is an elicitation technique that involves collecting information from a large number of stakeholders by using a predefined set of questions. Surveys can be conducted online, by phone, by mail, or in person.
Surveys are useful for gathering quantitative data, such as ratings, rankings, frequencies, or percentages.
Surveys can also include open-ended questions to gather qualitative data, such as opinions, feedback, or suggestions. Surveys are suitable for situations where the stakeholders are geographically dispersed, have limited availability, or have similar roles or perspectives. In this case, the BA wants to gather information from 30 international facilities, which implies a large and diverse group of stakeholders. A survey would allow the BA to reach out to them efficiently and effectively, and to measure their satisfaction with their jobs.
References: 9 Elicitation Techniques Used by Business Analysts - Tips and Guidance, Top 5 Requirements Elicitation Techniques for Business Analysts, The 50 Techniques You Must Master to Become A CBAP, CCBA and CBAP Certifications Study Guide


NEW QUESTION # 255
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